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Frequently Asked Questions

See Download Documents page for contribution forms, volunteer consent forms, and waivers.


1. What is Walk MS?
Walk MS is thousands of people in Maine, Massachusetts, New Hampshire, Rhode Island and Vermont—and all around the country—who raise money to create a world free of multiple sclerosis (MS).

2. Where and when does it take place?
There are about 40 Walk sites in Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont—and 600 across the US. Many are accessible to people who use wheelchairs, scooters, or other assistive devises. Routes vary from three to six miles, and some sites offer more than one. Check the state pages for dates, locations, and distances.

3. Can children walk?
Yes. For children 16 years old or younger, please print the waiver (see Download Documents page) and bring it to the event.

4. How do people sign up to Walk?
Call 1-800-344-4867 or choose the Register link under the Get Involved menu above to register online. All walkers 12 years of age and older are required to raise a minimum $25, but most walkers find it easy to raise $200 and more. All walkers who raise at least $100 are rewarded with an official Walk T-shirt. Higher levels of fund raising earn more rewards. Contributions should be collected in advance and turned in the day of the Walk.

5. Is this just for individuals or do businesses get involved too?
People can form teams at work or with family and friends, and companies can sponsor the Walk in their community. Pick a team name, a captain. The Chapter provides a fund raising kit, and a staff member can give a presentation to coworkers. It’s a great morale booster for employees, and shows off your company’s community involvement.

6. How many people walk, and how much money do they raise?
Our goal is to raise $2.5 million and to have 15,000 walkers in Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

7. How much of the money will be spent to help people with MS?
Eighty-four (84) cents of every dollar raised by the Chapter helps move us forward to a world free of MS. Roughly half is spent locally to help people with MS, and their families. The other portion funds leading MS research projects around the country. Because of the strength of local medical research facilities, more than $20 million in Society funds are at work right here in Maine, Massachusetts, New Hampshire, and Vermont.  Nationally, the Society awards $50 million to 380 ongoing MS research projects and fellowships.

8. Besides walking, what else happens at the Walk?
It’s a really fun atmosphere. There is music and refreshments, and a celebration at the finish line. (Please note that food and beverages are for contributing walkers.)

9. Where do people walk?
Our routes follow local roads with the least traffic possible, and often use public parks. We instruct all walkers on safety, plus there are first aid stations and support vehicles to assist walkers.

10. Does it take a lot of manpower to make all this happen?
Every year, the Chapter must recruit an army of volunteers to help at registration in the morning, at rest stops, at the finish line, and in planning the event. Our chapter staff makes sure that everyone knows where they’re supposed to be, when they’re supposed to be there, and what they’re supposed to do…every step of the way. Visit our Volunteer page for details about how to sign up.

11. Does the Walk really make a difference?
Thanks to the tremendous efforts of our donors, there have been major breakthroughs in our understanding of the disease, new treatments for people with MS are on the market, with more drugs in the approval pipeline.  Hope for finding a cure is stronger than ever.  Before 1993 there were no approved drugs for the treatment of MS. Now, there are 12 disease-modifying therapies.


1. I forgot my Username and Password.
Remember that your username and password are case-sensitive. If you have forgotten your user name or password, you can request a reminder. If you still have problems, please contact our Walk staff for help.

2. How do I change my Username and/or Password?
First, log in at the top of this page using your username and password. Once logged in you will see a link at the top that says "Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.

3. How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.


1. What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Participant Center. You will be able to customize images, text and the style/color layout of the page.

2. By default I have a personal page. Do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.

3. How do I change my personal fundraising goal?
First, you will need to login to your Participant Center. Click on the "Change" link under your personal fundraising goal. Enter your new goal and submit the changes.

4. How do I change my team name, team type or team goal?
Only the team captain has the ability to change the team name or team type. The team captain will need to login to his/her participant center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, type and goal.

5. How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Participant Center and click the "Progress" tab; this will allow you to view your donor list and any amounts having been donated.

6. How can I see who is on my team?
Login to the site using your Username and Password. Go to your Participant Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.

7. What is a team message?
Simply go to your Participant Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.

8. What is the difference between making my personal page Private or Public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you. There will also be no link on your name in the team list if your page is Private.

9. How do I make my personal page Public?
Login to the site using your Username and Password and go to your Participant Center. Choose Personal Page and click Edit. At this point you can set your page to either Public or Private.

10. How do I create a shortcut URL for my personal page?
In your Participant Center, go to the Personal Page tab. Click on Edit to edit your page.  Where it says "Personal Page URL and Settings", enter a shortcut.  The resulting shortcut URL will be, where xxx is the shortcut you choose. Click the Save button when done.


  1. To whom should my donors make checks payable?
    National Multiple Sclerosis Society, National MS Society, or NMSS.
  2. What if my donor makes a check payable to me?
    No problem.  Just endorse the back “Payable to NMSS,” sign it, and send it to us.
  3. Can I submit cash?
    For your safety, as well as ours, we would prefer not to receive cash.  Please ask your donors to write a check (serves as their receipt at tax time!) or ask them to make an online donation.
  4. May I mail in checks that I receive?
    Yes!  Please fill out a Contribution Form (see Download Documents page) and mail it with your checks to:

Walk MS <name of walk>
National MS Society - Greater New England Chapter
PO Box 845945
Boston, MA 02284-5945

Thank you to our national sponsor

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