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Here are some Bike MS basics. If you have questions specific to the or your fundraising efforts, check our News & FAQs page. For any questions not answered here or there, please contact the BP MS 150 Team at BPMS150@nmss.org.
Q. I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to open the login page in a new tab/window, from which you can request a password reset or username recovery.
Q. How do I change my Username and/or Password?
First, sign in to the site using your username and password. Then, at the top right of the page, click the "Welcome, [Your Name]" and select "Manage Profile".
Q. I rode last year, but my saved information does not show in this year's account.
You must register using the same username/password and email from last year to see your saved information. If you think you registered with a new username/password or email this year, let our team know (BPMS150@nmss.org) and we can get that fixed for you.
Q. How do I unsubscribe from email?>
You can manage your email preferences within your profile. When you're signed in, click the "Welcome, [Your Name]" link in the top-right of the page and select "Manage Profile". To select what targeted messages you may receive, click the "Special Interests" link near the top of the Manage Profile page; if you prefer to receive NO email from the National MS Society of any kind (including event newsletters and direct communications from your event administrators), click to remove the checkmark from the Email field labeled "Yes, I would like to receive important email updates..."
Q. How do I sign in to my Participant Center?
If you are not signed in, click the "Sign In" link at the top-right of any page in the website. Enter your username and password and click "Go"; you should be redirected immediately to your Participant Center for the 2016 BP MS 150. If you are registered for more than one event in 2016, you will need to access the Participant Center directly from each event website.
Q. What is a Personal Page?
A personal page is unique personal webpage provided to you for you to use when asking your friends and family to join your team or to make a donation. You have a default page created for you, but you can personalize this page with your own story by signing in to your Participant Center.
Q. How can I see who has donated to me?
Sign in to your Participant Center and click on Progress in the top navigation menu; this will display your donation history.
Q. How do I change my personal goal?
Sign in to your Participant Center and click on "change" under your goal. Remember, our Fundraising Tips & Tools can make fundraising easy and fun!
Q. How do I change my team name or team goal?
Only the Team Captain has the ability to change the team name and goal. The Team Captain must sign in to their Participant Center and click the Team link in the navigation menu to be brought to the team's configuration screen.